Troubleshoot notifications
Last updated
Troubleshoot missing bizybear notifications
Notification delivery depends on the device, browser, account settings, and the notification type.
Check bizybear settings
Open Account & Settings.
Open Push Notifications.
Check the setting for the active device.
Check other connected devices when the notification should go to another device.
Check device settings
Allow notifications for bizybear.
Check Do Not Disturb, Focus, and notification summary settings.
Check that the device has a network connection.
Update the app when an update is available.
Browsers can have different notification permissions from native mobile apps. iOS Safari does not provide the same notification support as a supported native app.
If notifications still do not arrive
Open the app and check the related announcement, task, invitation, or message directly. Contact support with the notification type, device, operating system, and the time that the notification was expected.
Related articles
Manage push notifications
Why notifications are unavailable on iOS Safari
Announcement notifications and unread badges
Need more help?
Reach the bizybear team directly.